customer experience is the new competitive battleground... 

You might think 'fighting' for your business sounds a little extreme, but if you've invested time and money into it and it's important to you to make it a long-term success, then why wouldn't you be fighting for it?


Fighting for your business is NOT:

  • doing the odd post on Facebook or Instagram.

  • having a website that talks all about you and is never updated. 

  • running a random print advert or boosting a post on Facebook every 6 months.

  • copying what you see other businesses doing.

  • giving the responsibility of marketing your business to your admin staff or a family member who knows how to use social media.

  • hoping that people will find out about you, connect with you, and understand what you do.


Fighting for your business IS:

  • knowing your brand and what you want to be known for. 

  • understanding your customer and what's important to them.

  • ensuring you're always evolving so you don't get left behind.

  • aiming to exceed your customer's expectations. 

  • communicating with your customers to provide the information they need and in a way that makes them remember you.

  • doing savvy, consistent marketing that makes your business stand out and connects with your customers.

  • caring about your customers and taking them on a memorable journey that makes them feel valued.

are you ready to work on your marketing & customer Experience to fight for your business?

Would you like to know more about what's involved in working with a Freelance Marketing Specialist and Experience Creator?  Let's talk.